Refund policy
Last Updated On: March 22, 2026
At KitchiHub, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
You may request a return under the following conditions:
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The item is defective, damaged, or incorrect
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The item is unused and in its original packaging
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Return request is made within 7 days of delivery
Non-returnable items:
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Used or damaged products (not due to our fault)
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Items without original packaging
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Clearance or sale items (if applicable)
2. Return Process
To initiate a return:
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Contact us at [Insert Email] with your order details
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Provide clear photos (if item is damaged or defective)
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Our team will review and approve your request
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Ship the item back to the provided return address
3. Refunds
Once we receive and inspect your returned item:
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Approved refunds will be processed within 5–10 business days
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Refund will be issued to the original payment method
Note: Shipping charges are non-refundable unless the return is due to our error.
4. Exchanges
We only replace items if they are:
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Defective
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Damaged
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Incorrect
5. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your bank or payment provider
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If still not received, contact us at [Insert Email]
6. Shipping Costs
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Customers are responsible for return shipping costs
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Shipping costs are non-refundable
7. Contact Us
If you have any questions about Returns & Refunds, contact us:
KitchiHub
Email: [Insert Email Address]
Phone: [Insert Phone Number]