Shipping policy

Last Updated On: March 22, 2026

At KitchiHub, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping and delivery.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation

  • Orders are not processed on weekends or public holidays

  • You will receive a confirmation once your order is placed

2. Shipping Time

  • Standard delivery time: 3–7 business days (may vary by location)

  • Remote areas may require additional time

3. Shipping Charges

  • Shipping charges are calculated at checkout

  • Free shipping may be offered on selected promotions or order values

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS

  • You can track your shipment through the courier service provider

5. Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Courier issues

  • High order volumes

  • Public holidays

KitchiHub is not responsible for delays caused by third-party shipping partners.

6. Incorrect Address

  • Customers must provide accurate shipping details

  • KitchiHub is not responsible for orders delivered to incorrect addresses provided by the customer

7. Lost or Damaged Packages

  • If your order arrives damaged, contact us within 48 hours with photos

  • If your package is lost, please contact us so we can assist you

8. International Shipping

  • Currently, we may or may not offer international shipping (update as applicable)

  • Customs duties and taxes (if applicable) are the responsibility of the customer

9. Contact Us

For any shipping-related questions:

KitchiHub
Email: [Insert Email Address]